Delivery Terms

We are pleased to announce that Lee Flower.com is offering FREE Delivery service for all flowers and gifts orders placed with us on-line. There will be no service charge for all items to be delivered within our delivery coverage area in Malaysia & Singapore. The amount you see is what you pay.

For Same Day Delivery Request, order have to be submitted before 1.30 PM Malaysian Time ( GMT + 8.00 )

For requested DELIVERY TIME submitted at our online ordering form is for our delivery personal Guide Line Only*. We will make all possible attempts to meet your requested delivery time preference. However, depending on the circumstances, we may not be able to meet the exact time requested. We Guarantee Same Day Delivery Not Exact Time Delivery.

Please note that orders received before 1:30 PM on weekdays and Saturdays will be delivered on the same day unless specified otherwise. Orders made after 1:30 PM on Saturday and on Sunday will be delivered on the following Monday. There will be no delivery on Public Holiday.

There will be No Delivery on Sundays except for Valentine's Day, Mother's Day, and Father's Day.

Same Day Delivery

For all orders requested same day delivery can be arrange provided the orders were received before 1:30 PM Malaysian Time (GMT + 8.00)

*Orders received after 1:30 PM Malaysian Time (GMT + 8.00) will be delivered on the following day (excluding holidays and festive seasons).

*Orders received after 1:30 PM on Saturday will be delivered on Monday (excluding holidays and festive seasons).

To guarantee the availability of stocks for peak season delivery like Valentine's Day or Mother's Day, please order at least 2 days in advance (in addition to Sundays, other festive seasons and public holidays).

Place your order earlier and we will try our utmost best to meet your desired delivery date and time. In certain areas, due to unavailability of delivery service, delivery requested on Sunday or Public Holiday may be delivered "a day earlier" or "a day after" the requested date.

Important: Please review all information before submitting an order e.g. recipient's name, delivery address, post code, contact number & delivery date.

Incomplete address, phone numbers, information of Sender and Receiver may delay the delivery.

We reserve the right to reject a request for refund IF receiver refuse to accept flowers delivered without sender's name, sympathy flowers delivered after a funeral occasion and or receiver do not wish to accept flowers from the sender for some other reason. The flowers and or gifts are considered sold.

Please ensure that all information entered during the order process are complete and free of error. LeeFlower.com will not be liable for any delay in orders due to incomplete or erroreneous information.

Flowers can not be delivered to P.O. boxes and some rural areas.

Refund will be given at the discretion of the company management.

Please check your e-mail immediately after placing an order, you will receive an e-mail of confirmation from us. This e-mail contains your order number as well as a summary of your order. If there is any changes to be made you may reply the e-mail with the details of your order. We will do the necessary changes as per your request. If you wish to track your order and flower delivery status kindly Click here ( Order Tracking )

Should a problem arise, you will be contacted via e-mail with an explanation of the problem, along with a phone number that can be used to contact our customer service

Please note that seasonal conditions may affect the supply of certain kind of flowers. Specific colours may not always be available. In some extreme cases, substitution may be necessary to fulfil your floral and container requirements. The dimensions given for arrangements are mere approximations. However, you may refer to them as general guideline of the flowers' sizes.

In certain cases, subject to stock-availability, we reserve the right to substitute your order with another item which is of equal or higher value. In these circumstances, alternative containers of similar or greater value and style will be used

Not withstanding the above, occasionally the delivery could be delayed due to unforeseen circumstances that is beyond our control

KUALA LUMPUR
Bandar Utama, Bukit Tunku, Bandar Seri Damansara, Bandar Tun Razak, Bangsar, Brickfields, Bukit Kiara, Cheras, Damansara Heights, Gombak, Jinjang, Kepong, Kinrara, Kuala Lumpur City Centre, Pandan Townships, Salak Selatan, Segambut, Sentul, Sri Petaling, Setapak, Sungai Besi, Taman Sri Hartamas, Taman Tun Dr.Ismail, Taman Kok Lian, Taman Kok Doh, Wangsa Maju, Cyberjaya, Putra Jaya.

SELANGOR
Ampang, Bandar Baru Bangi, Bandar Sunway, Bandar Utama Damansara, , Batu Arang, Batu Caves, Cheras, Damansara, Hulu Langat, Jalan Kelang Lama, Kajang, Kapar, Klang, Kota Kemuning, Semenyih, Pelabuhan Klang, Petaling Jaya, Puchong, ( SUNGAI BULOH, RAWANG  No Coverage ), Segambut, Selayang, Serdang, Sepang, Seri Kembangan, Shah Alam, Subang, Subang Jaya, Subang Jaya - USJ, Sungai Buloh, Taman Puchong Jaya, Taman Tun Dr.Ismail, Cyberjaya, Putra Jaya.

JOHOR
Taman Johor Jaya, Ayer Hitam, Batu Pahat, Johor Bahru, Kluang, Kota Tinggi, Kulai, Muar, Pagoh, Pasir Gudang, Pekan Nanas, Pontian, Skudai, Segamat, Senai, Seri Gading, Tampoi, Tangkak, Ulu Tiram, Yong Peng.

KEDAH
Alor Setar, Kulim, Sungai Petani.

KELANTAN
Kota Bahru, Pasir Puteh.

MELAKA
Alor Gajah, Durian Tunggal, Melaka City.

NEGERI SEMBILAN
Seremban, Labu Lenggeng, Nilai.

PAHANG
Kuantan

PERAK
Bidor, Batu Gajah, Gopeng, Ipoh, Kuala Kangsar, Menglembu, Sitiawan, Sungai Siput, Taiping, Tapah, Teluk Intan

PERLIS
Arau, Kaki Bukit, Kangar, Kuala Perlis

PULAU PINANG    ( PENANG )
Ayer Itam, Batu Feringgi, Bayan Lepas, Bukit Mertajam, Butterworth, Kepala Batas, Kubang Semang, Nibong Tebal, Penaga, Penang Hill, Perai, Permatang Pauh, Pulau Pinang City, Simpang Ampat, Sungai Jawi, Tanjong Bungah, Tasek Gelugor, University Sains Malaysia

SABAH
Kota Kinabalu, Sandakan.

SARAWAK
Kuching, Miri, Sibu    ( No Coverage to BINTULU )

TERENGGANU
Kuala Terengganu, Majang

SINGAPORE ~ * TEMPORARY NO DELIVERY COVERAGE *

NOTE : If you couldn't find the area that you want the flowers or gifts to be delivered to or if you have any doubts about the delivery areas, please feel free to e-mail us OR SMS us for more information.